Frioguard LTE Cellular Gateways take advantage of the latest 4G LTE CAT-M1 cellular technology and backup battery, allowing your Frioguard Wireless Sensors to communicate with the AVAYO system via cellular.
ALTA 4G Gateway
- AVAYO Cellular Gateway
- Cellular Network Antenna
- AVAYO Cellular Gateway Quick Start Guide
- Power Supply
- RP SMA Antenna
Acceptance & Returns
No packages will be accepted without the RMA number clearly marked on the outside of the package. After inspecting and testing, we will return your product, or its replacement using the same shipping method used to ship the product to AVAYO within 30 days. In your package, please include a daytime telephone number and a brief explanation of the problem.
Shipments are deemed to have been accepted by the buyer upon receipt of shipment. All shipping discrepancies must be reported to AVAYO, Inc within three (3) business days of receipt of shipment. Returns are subject to a 15% restocking fee of the invoiced amount (excluding taxes, duties and shipping) or a minimum $70. To qualify for a refund or credit (excluding shipping, duties and taxes) buyer must contact AVAYO in writing (via e-mail or post) within 30 days for a Return Merchandise Authorization (RMA).
Return Merchandise Authorization (RMA) Policy
Product must be in its original packaging.
Product must be returned via a shipper that provides buyer with a shipment tracking number (i.e. FedEx, UPS, DHL).
A valid RMA number must accompany the return and be visible on the outside of the returned package. Returns without an RMA number will be rejected and returned at buyer's expense.
Product being returned within the initial 30-day period for refund or credit must be complete. Failure to return all product will result in a partial refund or credit.
To request an RMA number, please contact AVAYO at 949-673-1777 or send an email to firstname.lastname@example.org.
Shipping Address for Returns:
Attn: (Enter RMA # here)
32932 Pacific Coast Hwy #286
Dana Point, CA 92629
Last Updated: April 17, 2020